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Shipping & Returns Policy

Shipping

Our staff will prepare and ship your order as quickly as reasonably possible while ensuring that your order is properly filled. Orders will be delivered to the address provided by the Customer. All orders will be shipped via Canada Post. We ship orders within Canada ONLY.

Returns

Our customer Satisfaction Guarantee will give you confidence in your online order. If you are not completely satisfied with your purchase, please contact us within 48 hours of receiving your order. Return items must be sent via insured, prepaid Regular Parcel Post. Insuring your return allows you to track your parcel with Canada Post. We cannot accept CODs or courier deliveries.

Some conditions may apply.

1. Please include a copy of your receipt, invoice or gift packing list, or if you no longer have one of these, a letter with the following information:

 

  *   Name

  *   Address

  *   Phone number

  *   E-mail address

  *   Reason for the return

 

 

Contact us for information regarding Warranty and Defective Products.